For Consumers

Other places to go for help

If we're unable to help you with your issue, the following agencies may be able to help you:

Health-insurance related

Other health insurance-related resource help
If it involves:Contact:
Washington Healthplanfinder (the Exchange)

Washington Healthplanfinder
855-923-4633

Call: 855-859-2512 or email

Medicare Part A or B, Medicare Part D drug plan, or a Medicare Advantage plan

Centers for Medicare and Medicaid Services
1-800-MEDICARE (800-633-4227)

Workers’ compensation claim

Washington State Department of Labor and Industries
1-800-LISTENS (800-547-8367)

Federal employee health or life insurance plan or Multi-State Plan Program

 

U.S. Office of Personnel Management
202-606-1800

Complaint against a health care provider

Washington State Department of Health
800-525-0127

Health insurance policy purchased in another state

That state's insurance commissioner’s office

Washington Apple Health (Medicaid) (for kids and adults)

Apple Health
800-562-3022
Secure contact form
HCA Community-Based Specialists/Apple Health Staff

Uniform Medical Plan

Uniform Medical Plan
800-762-6004

Self-funded employee health plan or
Consolidated Omnibus Budget Reconciliation Act (COBRA) plan

U.S. Department of Labor
866-444-3272

Auto-insurance related

Other auto-insurance related resource help
If it involves:Contact:

Hard-to-insure drivers who can't find auto coverage - ask an insurance agent about the Automobile Insurance Plan

Automobile Insurance Plan
888-424-0026

Mandatory auto insurance requirements, proof of auto liability insurance, filing SR22s and vehicle titles

Washington State Dept. of Licensing
360-902-3600

Certificate of Proof of Financial Responsibility

Washington State Dept. of Licensing
360-902-3600

Home- or business-insurance related

Other home or business-insurance related resource help
If it involves:Contact:

Flood insurance for home and commercial coverage (including complaints and filing claims)

National Flood Insurance Program (NFIP)
877-336-2627
Email: FloodSmart@FEMA.DHS.gov

Washington State Fair Plan for people who can't find homeowner or commercial property insurance up to $1.5 million

Washington Fair Plan
425-745-9808

Miscellaneous

Other miscellaneous resources
If it involves:Contact:

Listing of consumer protection agencies in Washington state

Consumer Protection Washington

Foreclosure, identity fraud or issues involving Washington state banks, credit unions, mortgage brokers and payday lenders

Washington State Dept. of Financial Institutions
877-746-4334

Issues about a business that affects interstate commerce

Federal Trade Commission (FTC)
877-382-4357, Seattle: 206-225-6350

Issues about non-insurance Washington state businesses

Washington State Office of the Attorney General
800-551-4636